Beginner's Guide To Web Data Analysis: Ten Steps To Success

Secret To Winning Web Analytics: 10 Starting Points For A Fabulous Start!

I want to share where in your web analytics data you can find valuable starting points, even without any context about the site / business / priorities. Reports to look at, KPIs to evaluate, inferences to make. Here's what we are going to cover:

Step #1: Visit the website. Note objectives, customer experience, suckiness.

Step #2: How good is the acquisition strategy? Traffic Sources Report.

Step #3: How strongly do Visitors orbit the website? Visitor Loyalty & Recency.

Step #4: What can I find that is broken and quickly fixable? Top Landing Pages.

Step #5: What content makes us most money? $Index Value Metric.

Step #6: How Sophisticated Is Their Search Strategy? Keyword Tag Clouds.

Step #7: Are they making money or making noise? Goals & Goal Values.

Step #8: Can the Marketing Budget be optimized? Campaign Conversions/Outcomes.

Step #9: Are we helping the already convinced buyers? Funnel Visualization.

Step #10: What are the unknown unknowns I am blind to? Analytics Intelligence.

The first time you go through the steps outlined in this guide it might take you more than 120 minutes. But I promise you that with time and experience you'll get better.